Sales, Customer Service, Operations - All in One Management
Build your exclusive generative AI in 14 days!
Not sure which plan suits you?
Contact our dedicated consultant immediately to resolve all your questions!
Raccoon AI Growth
Ideal digital solution for
lightweight teams
AI Agent Count
AI Agent Brand Support
Single Brand
24/7 Smart Customer Service
AI Multi-language Settings
Conversation Style Settings
Generative Responses
Human Transfer Service
(Available for purchase) AI Smart Conversation Intent Scripts 10 sets
(Available for purchase) AI Real-time Conversation Monitoring
(Available for purchase) AI Auto Tagging
Sales Operations Management Module
Smart Product Recommendations
(CSV Upload Support)
CRM Member Channel Integration
Message Data Integration Center
Social Channel Integration
(Facebook Messenger, Instagram Direct Message, LINE@ Official Account, WhatsApp)
Web Widget Plugin Tools (SDK)
(Brand Website, Brand Website APP, Customizable Non-popup Interactive Messages)
Raccoon AI Pro
Suitable for medium to large enterprises, supporting multi-brand and multi-channel operations
AI Agent Count
AI Agent Brand Support
Support up to 5 additional brands for purchase
24/7 Smart Customer Service
AI Multi-language Settings
Conversation Style Settings
Generative Responses
Human Transfer Service
AI Smart Conversation Intent Scripts 10 sets
AI Real-time Conversation Monitoring
AI Auto Tagging
Sales Operations Management Module
Smart Product Recommendations
Order Status Inquiry
CRM Member Channel Integration
E-commerce Channel Integration
(SHOPLINE, 91 APP, Shopify, CYBERBIZ)
Message Data Integration Center
Social Channel Integration
(Facebook Messenger, Instagram Direct Message, LINE@ Official Account, WhatsApp)
Web Widget Plugin Tools (SDK)
(Brand Website, Brand Website APP, Customizable Non-popup Interactive Messages)
Raccoon AI Enterprise
Large enterprise process optimization and AI intelligent digital transformation
AI Agent Count
AI Agent Brand Support
Support up to 100 additional brands for purchase
24/7 Smart Customer Service
AI Multi-language Settings
Conversation Style Settings
Generative Responses
Human Transfer Service
AI Smart Conversation Intent Scripts 30 sets
AI Real-time Conversation Monitoring
AI Auto Tagging
Sales Operations Management Module
Smart Product Recommendations
Order Status Inquiry
CRM Member Channel Integration
E-commerce Channel Integration
(SHOPLINE, 91 APP, Shopify, CYBERBIZ)
Message Data Integration Center
Social Channel Integration
(Facebook Messenger, Instagram Direct Message, LINE@ Official Account, WhatsApp)
Web Widget Plugin Tools (SDK)
(Brand Website, Brand Website APP, Customizable Non-popup Interactive Messages)
Ready to deploy Raccoon AI's intelligent customer service?
After reviewing our three plans, you may still be evaluating which version best fits your customer service workflow, or unsure what scale to start with. Raccoon AI has helped over a hundred enterprises deploy AI customer service Agents, including brands such as RHINOSHIELD, VERVE, and FUNNOW, with proven experience across customer service, marketing, and sales scenarios.
Key features of Raccoon AI's intelligent customer service
-
24/7 availability with human-like, nuanced conversations: Powered by deep semantic understanding, it comprehends colloquial questions and varied phrasing, delivering responses comparable to a human team member.
-
Resolves 80% of high-frequency, repetitive inquiries: Handles 5,000 to 6,000 conversations per day, freeing your human agents to focus on cases that truly require judgment.
-
Validated by OpenAI at 10-billion-token scale: The underlying model has been validated by OpenAI at scale, ensuring stable response quality under enterprise-level traffic.
-
Seamless integration with e-commerce platforms and social channels: Connects to your website, e-commerce systems, and social channels, delivering a consistent response experience across every touchpoint.
Controllable "actions" and "triggers": Every conversation flow allows you to clearly define response methods and human handoff conditions — preventing the AI from going off-script and ensuring brand consistency.
